Task 11: Recommended tools for social media engagement

I think that two of the most important tools for Library's engagement with the customers, are Instagram & Facebook, because they are extremely popular and very easily/on time updated and also allow the highest possible exposure to the public.

Task 6: How is my local public library using social media?

Georges River Library (Amalgamated Councils' Kogarah & Hurstville Libraries)

My local library is Georges River Library and it uses three social media outlets. Below will outline the three social media outlets and what purpose they are used for.

Facebook

G.R. Library uses Facebook as a way to update people on what's going on like community and/or library events. For example author readings, signings or fundraisers.

 https://www.facebook.com/GeorgesRiverLibraries/

Twitter

Twitter is used to write a brief statement about what's going on in the G.R. library that will include a photo most of the time. The Library twitter page isn't updated as regularly as the Facebook page.

https://twitter.com/hurstvillelmg?lang=en

Pinterest

The Library uses Pinterest as a way to upload photos and to keep them for archives. Users may use a Pin (a word that relates to the Library) to share with library.

https://www.pinterest.com.au/hurstvillelmg/

Task 5: How libraries are using social media

UTS Library

The UTS Library provides YouTube videos for navigating its library and also giving students videos on their lectures.

https://www.youtube.com/user/UTSLibrary

National Library of Australia

The National Library of Australia has a Facebook page that allows users to make reviews of the Library and also comment on posts. The posts are generally about up and coming events like special collections etc.

https://www.facebook.com/National.Library.of.Australia/

University of Melbourne

The University of Melbourne has a Twitter account that provides information and photos of upcoming events, new authors and sometimes fun facts. It is a fun and active twitter account that is active five days a week.

https://twitter.com/unilibrary?lang=en

NSW State Library

The NSW State Libraries blog contains many blogs under different subjects such as:

    Acquisitions

    Drug Info

    Fairfax media archive

    Family history

https://www.sl.nsw.gov.au/about-library-publications/blogs